How do I Get in to See The Doctor at The Clinic and What do I do?

14 Nov 2017 Did You Know?

To make an appointment at T.H. Reiarson Rural Health Clinic please call 701-628-2505. Our appointment times are Monday through Friday from 8:30 am to 4:30 pm, unless otherwise posted. Our current providers include: Dr. Mark Longmuir, MD; Tara Nardacci, DNP; Tammie Braaflat, NP, and Abbey Ruland, PA. Most of these providers also cover our Emergency Room and Mountrail Bethel Home. As a result, occasionally, depending whoever is on call, you might not be able to see your scheduled provider on time or at all on a particular day. However, there should almost always be another provider who will take care of your needs. Please note that if you request to see a specific provider for a clinic visit, it may be difficult to get in the same day or even the next day for an appointment. Again, rest assured that we should have appointments available with one of our other providers on the same day. They all work closely together to give you the best possible care, regardless of who you see. Also, if you have a medical question or concern, or feel you may need to be seen sooner than the available appointment time that was given to you, please ask to speak with your provider’s nurse or any nurse. Remember in an Emergency to call 911 or come directly to our Emergency Department.

Why Am I Being Billed A Coinsurance When I Already Paid A Copay At The Time Of My Visit?

14 Nov 2017 Did You Know?

It is imperative to know your coverage and benefits before you go to a doctor’s visit. Knowing these details of your policy is an important part of being proactive in your healthcare and understanding your medical bills.

A persons co-pay, coinsurance & deductibles are not determined by any healthcare facility you visit. Healthcare facilities also do not determine what is covered under your policy or at what rate your insurance company will pay for doctor visit. These are all determined by your insurance. Understanding how your co-pay, coinsurance and deductible work will help you know when and how much you have to pay for care.

– Deductible: A deductible is the amount you pay for health care services before your health insurance begins to pay.

– Coinsurance: Coinsurance is your share of the costs of a health care service. It’s usually figured as a percentage of the amount your insurance allows to be charged for services. You start paying coinsurance after you’ve paid your plan’s deductible.

– Copay: A copayment or co-pay is a fixed payment for a covered service, paid when an individual receives service. It must be paid before any policy benefit is payable by an insurance company.

A patient may have all three listed above within one visit depending on what you are seeing the doctor for. More than likely a co-insurance will apply for a visit after the insurance has processed the visit, even if co-pay was taken at the time of visit. The deductible will come into play if items such as X-Rays or blood work are taken.

It’s just as crucial to understand your preventive care coverage on your policy. These services are limited to once a year or even once every two years. Having these services more frequently than your policy allows can mean large out of pocket expenses for you as a patient and not having them frequently enough, can mean you are missing great opportunities for preventative care. Such wellness services that could be covered at 100%, with the deductible waived, are well child care visits, preventive screening services, immunizations, mammograms or prostate cancer screening services. To get an understanding of your insurance policy you will need to call the member services number on your insurance card.

We thank you for your continued support. Nobody takes care of you like your own.

I Have A Doctor’s Order For An X-Ray, Now What Do I Do?

13 Nov 2017 Did You Know?

The Mountrail County Medical Center has a full lab and radiology department that is here for your lab and X-ray needs.

All labs, including urine and blood, can be completed here in Stanley, even if your provider is not local. All lab orders can be drawn at the Mountrail County Medical Center, processed and then sent out to the requesting provider.

The same is true for any X-ray needs you may have. MCMC recently has been able to upgrade their radiology equipment due to gracious grants from the Hess Corporation and a private donor. CT scans are also available in-house.

Hours for lab and radiology services are Monday through Friday from 8:00 AM to 4:30 PM. It’s nice to know you are coming ahead of time, but walk-ins are welcome. You just need to have your doctor’s order in hand or have had it faxed over earlier to 628-3274. Please check in at the front desk of the T.H. Reiarson Rural Health Clinic for any lab or radiology needs or call 628-2505 to alert staff you are coming.

MRIs are available every Monday through DMS Health. Ultrasounds/Echoes are also available every Monday and Thursday through DMS Health. These are by appointment only. Please call 628-2424, extension 135 or ask for Radiology.

EKGs can be done by your provider here, if needed. Mammograms are done once a month here in Stanley through Trinity. For more information or to schedule an appointment please call the Trinity Breast Imaging department at 701-857-2640.

We thank you for your continued support. Nobody takes care of you like your own.

What do I do to have my parent enter the Bethel Nursing Home?

12 Nov 2017 Did You Know?

Nursing facilities are for residents whose needs are complex and need nursing care and supervision.

The Mountrail Bethel Home is dedicated to providing quality care to its residents. It prides itself on being a wonderful place to call home with 24 hour care and high staff to resident ratio. It is a 52 bed skilled nursing facility. It features semi-private rooms with shared bath, private rooms with a shared bath and private rooms with a private bath. Further safety measures, such as the use of Secure Care, provide essential protection to each resident in the Mountrail Bethel Home.

There are several steps that need to be taken to ensure your loved one is in need of nursing home care. Step One would be to contact Kelly Gustavson at 628-2442, ext. 118. Step Two will be for her to confirm payer source. There are mainly three sources we accept in our home. They are Long Term Care insurance, Medicaid or Private Pay. Long Term Care insurance and Medicaid patients need to meet a certain level of care in order to be placed in the Nursing Home. Self pay does not need to meet any sort of level of care. Medicare does cover, but for a limited number of days. Step Three is the collecting of medical records of the resident wanting into the Nursing Home. Step Four is the review of Steps Two and Three by an Admission Team that makes the final decision on if a resident can come into the Mountrail Bethel Home. There runs a risk of denial if we feel we cannot safely care for your family member, if a Medicaid patient does not meet the level of care that Medicaid will pay for or if there are no funds available to pay for services provided monthly for a resident.

The Mountrail Bethel Home currently has openings available at the facility. Please contact Kelly with any of your needs. Or if you want further information in regards to where your loved one fits on the Long Term Care Decision tree please go to https://carechoice.nd.assistguide.net/

Why Am I Getting a Statement from Trinity for a Visit That I Had at the T.H. Reiarson Rural Health Clinic?

12 Nov 2017 Did You Know?

A visit with your provider in the clinic could produce three different statements, depending on what you had done during your visit. The doctor’s visit will be billed through our clinic (Mountrail County Medical Clinic) electronic health records, Athena Health. But if you have any testing, lab or radiology completed during this visit, this will be billed through the hospital (Mountrail County Medical Center) electronic health records, Patient Co.

The Mountrail County Medical Center has a full in-house lab and radiology department that is here for your lab and X-ray needs. This includes CT, X-Rays, blood work, urine and EKGs. Pap smears, biopsies and certain specialty testing completed during your visit at the clinic are sent out to Trinity or even Mayo, if needed.

All X-Rays taken at MCMC are sent to Trinity’s radiology department to be read by a radiologist. All blood smears taken at MCMC are sent to Trinity’s pathology department to be read by a pathologist. All EKGs/ECGs taken at MCMC are sent to Trinity’s cardiology department to be read by a cardiologist. This partnership with Trinity leads to a billing statement for these services from Trinity anytime any of the above occurs.

If you should have any questions on any of this please contact MCMC. We thank you for your continued support. Nobody takes care of you like your own.

Did You Know That We Wash A lot of Drink Ware to Accommodate our Residents?

10 Nov 2017 Did You Know?

This week we are going to fill your mind with a few rarely talked about tidbits about our facility.

So, Did You Know That…

  • The Mountrail County Health Center has 101 active computer workstations.
  • There are over 200 “mice” in the building.
  • We back up over a terabyte of information every 15 minutes.

We have 66 toilets in the facility that are cleaned daily.

So we are sure than you are wondering, ‘Wow, how much toilet paper do they go through then?’Well, we go through 4,160 rolls of toilet paper a year, 80 rolls per week. J

  • The total of aspirin given each year to residents is 14,400 capsules.
  • We make and serve 53,274 meals per year in the Bethel Home.
  • We pour 199,655 scheduled beverages per year in the Bethel Home.This does not include the beverages served to the residents at snack time.This count is just for the daily meals.
  • We go through 153,000 gallons of water per month by ONLY the Bethel Home.
  • Our laundry ladies do 142,000 pounds of laundry per year for MBH and MCMC.

A CNA typically walks 15,000 steps, totaling 6-7 miles, while caring for the Bethel Home residents during an 8 hour shift.

The first resident at the Bethel Home was Victor Laukala, admitted in December of 1960.Since then, the Bethel Home has been called home to 1,042 residents.

Four hundred and forty seven donations have been made to the Mountrail County Health Foundation since the Capital Campaign started in the fall of 2013.A total of $3,592,042.65 has been donated.

The residents at the Bethel Home are SUPER competitive when it comes to Giant Yahtzee and Card Sharks.

Three thousand one hundred and fifty feet of hospital tubing is utilized per year.

  • The average course of outpatient physical therapy is between 7-10 visits.

Even in the era of Electronic Health Records, the Medical Records department still goes through 3 reams of paper, totaling 1,500 pieces of paper per week. On average one patient visit accumulates 20 pages of paper due to printing to a fax or printing to mail out, plus the paper they get from the other departments to scan.

You can find this “Did You Know” and all past ones on our website at www.stanleyhealth.org.  We thank you for your continued support. We are always striving to do better.

Nobody takes care of you like your own.

Did You Know We Are Always Striving to make the Bethel Home as Close to “Home” as Possible?

9 Nov 2017 Did You Know?

Our tag line “Nobody takes care of you like your own” is near and dear to our employees’ hearts as they plan every detail for the residents at the Bethel Home.The Dining Staff have recently taken steps to ensure more quality food and choices for the residents. They can now pick from a menu that consists of two entrees, two vegetables, a potato, bread and dessert.The bread is being made fresh one day a week with hopes this can become more frequent.And soon the kitchen will be starting to offer a homemade soup of the day.The Mountrail County Health Foundation has been able to use the money raised from the annual golf scrambles to upgrade equipment in the kitchen including a new fridge, food warmer and a meat slicer.The meat slicer allows the kitchen to provide freshly cut meat, sliced to the desired thickness they need.And like everything else in the Bethel Home, the Dietary manager uses Sure Quest’s OnDemand to track every residents’ dislikes and likes.This allows the kitchen to tailor personal menus for every resident from the history that is captured.

The Bethel Home also offers one of the largest comprehensive activity programs in the statefocusing on person-centered activities designed to meet the needs of each individual.Our activity director strives to make it a fun environment for our residents and adds little special events such as a 4th of July BBQ in the courtyard to making peanut butter and banana sandwiches in honor of Elvis last week.Another feature we offer is our on-site hair salon and licensed hair care professionals, who come weekly to take care of all your loved ones hair care needs.This might seem minor, but it lets our residents feel like they used to when visiting the salon. We also have volunteers who come in each Friday to roll and style the residents’ hair.

We very pleased to say that we currently are using 95 percent of our own CNAs on the floor.This means more local residents are employed by the Bethel Home, enforcing the tag line…..NOBODY TAKES CARE OF YOU LIKE YOUR OWN! The facility is offering a CNA class starting on August 29th and again in October if you think this is something for you or know someone who might be interested.

You can find this “Did You Know” and all past ones on our website at www.stanleyhealth.org.  We thank you for your continued support. We are always striving to do better.

Nobody takes care of you like your own.

Did You Know That We Have Started Using Our New Electronic Health Records System?

7 Nov 2017 Did You Know?

August 17th marked the “Go-Live” of our new Electronic Health Records (EHR) system.We have partnered with Trinity to be able to use their Cerner EHR program and the billing program of McKesson STAR.Focusing on the positives for the future, we are excited to be able to make needed changes to our portal and streamline our check-in and billing statement processes during all of this.The portal will allow more transparency and improve the ability to communicate with your provider.Details will be given once all items are finalized over the next couple of weeks.

Please bear with us as we move ahead with this new program.A few items will be needed at your future appointments at MCMC:

  • Insurance cards
  • Photo ID
  • Updated addresses and phone numbers

We thank you for being patient with us over the past year while we made our way through some muddy waters with our previous EHR program.We are not looking back, but focusing on changes to make things better here at MCMC.

You can find this “Did You Know” and all past ones on our website at www.stanleyhealth.org.  We thank you for your continued support. We are always striving to do better.

Nobody takes care of you like your own.

Why Am I Getting Three Billings Statements from MCMC?

14 Nov 2016 Did You Know?

The Mountrail County Medical Center is currently under an electronic health records (EHR) conversion. One item we need to have people be aware of is that the hospital and clinic are separate entities with services being billed out separately. It’s very similar to the fact that Trinity sends out bills for services rendered at the Hospital under one entity and services provided by the provider under another.

Our old EHR, Healthland, is producing statements for visits prior to June 23rd, 2015. These statements are coming from HRG (Healthcare Resource Group) and these statements will be postmarked from Spokane Valley, Washington.

Clinic services rendered on June 23rd, 2015 going forward are being billed through our new clinic EHR, Athena Health and these statements will be postmarked from Belfast, Maine.

Hospital services rendered on June 23rd, 2015 going forward are being billed through Patient Co. and these statements will be postmarked from our Stanley address.

In the very near future we hope to have our clinic and hospital services combined through Athena Health, with all statements coming from their headquarters in Maine. This billing is a service that is provided by our new EHR, Athena Health.

Due to the sun setting of our old EHR, Healthland, we are finding claims that were not properly submitted for payment and are doing so now. So, you may receive a bill from quite some time ago due to this clean up. Until all our EHR accounts are cleaned up and paid in full, you may get a bill from any of the above billing companies.

If you have any questions on statements you receive from MCMC please call the following:

  • Hospital and Clinic Statement PRIOR to June 23rd, 2015 – Billing Company: HRG – Please call the number written on the statement
  • Hospital Statements AFTER June 23rd, 2015 – Billing Company: Patient Co. – Please call 628-2424 and ask for the Billing Department
  • Clinic Statements AFTER June 23rd, 2015 – Billing Company: Athena Health – Call 628-2505 and ask for the Billing Department

We appreciate your patience during this conversion and thank you for choosing us.

Do I Have to Drive an Hour, for a Half an Hour of Therapy?

12 Nov 2016 Did You Know?

No you do not! The Mountrail County Medical Center in Stanley has a fully staffed Physical Therapy department that is here for any of your physical therapy needs. Our therapists provide hands-on assessment and treatment for patients of all ages with acute, postoperative, or chronic conditions involving the foot, ankle, knee, hip, back/spine, neck, shoulders, elbows, wrists and the hands. Some of the most common diagnoses that therapists see are golfer’s elbow, tennis elbow, tendonitis, plantar fasciitis, bursitis, sciatica, sprains, strains, rotator cuff injuries, low back pain and neck pain and or spasms. Treatment is also available for on the job injuries or neurological conditions such as strokes, Multiple Sclerosis, Parkinson’s, traumatic brain injury and spinal cord injury.

The Physical Therapy department at MCMC can also offer aquatic therapy at the Ina Mae Rude Aquatic Center. The Center features a state of the art warm water therapeutic indoor pool. Depending on your needs, aquatic therapy may be an option to help speed recovery. The warm therapeutic pool helps to decrease spasm and pain and promote muscle relaxation. A ramp and waterproof wheelchairs make it accessible to all who would benefit from aquatic therapy. It also serves as an environment to perform exercises with less joint compression and irritation to improve success with exercise and rehabilitation programs.

The hospital at the Mountrail County Medical Center can accommodate your recovery needs, right here close to home, from any sort of surgery or illness with our skilled and self pay swing beds. The physcial therapists come to the room to work with swing bed patients to improve their strength and mobility after a fracture, injury or surgery.

Hours for the Physical Therapy Department are Monday through Friday from 8:00 AM to 4:30 PM. To schedule an appointment please call 628-2424,extension 146. All major insurances are accepted. Generally a doctor’s referral must be in place before your first visit. However, some insurance plans do not require a physician’s order.

We thank you for your continued support. Nobody takes care of you like your own.

1 2 3

Search

+